Technical Notice for Mitsubishi users using MAC for the CP-D90DW, CP-D80DW, CP-K60DW-S, CP-M1A, CP-D70DW, and CP-W5000DW printers.
Please be aware that Apple™ will soon release a new operating system for Mac computers. The new macOS “Catalina” OS10.15 in which it brings changes that will make older, non-64-bit applications incompatible with the OS.
Current model Mitsubishi Electric printers with older MAC OS drivers will continue to run with Mac computers that are NOT updated to the new Catalina OS 10.15 64-bit OS.
Mitsubishi strongly suggests that updates be postponed by users of their printers until end of the first quarter in 2020, when they will publish new 64-bit MAC OS drivers compatible with macOS Catalina.
Print jobs sent to Mitsubishi printers will fail unless the printer’s driver is compatible with the macOS in use.
They intend to support the new macOS Catalina (10.15.x). Drivers are currently under development based on the developer version of macOS 10.15. Current status is that
CP-D90DW and CP-D90DW-P are under Beta testing, and CP-D80DW and CP-K60DW(S) are in Alpha testing. Once macOS 10.15 is officially released , we will perform full testing for the drivers of these models and target release by year end. Updated Mac Drivers for the new CP-M1A and CP-D70DWto support macOS 10.15 will follow shortly in early 2020.
Unfortunately, Mitsubishi will only develop new Mac Drivers for current models listed above and not for the Discontinued models listed below:
CP9000 series, CP9500 series, CP9800 series, CP3800DW, and CP3020 series.
For any questions, please contact the technical support line at (888)307-0309, or email at Tsupport@meus.mea.com
Thank you
Foto Club and Mitsubishi Tech support
FotoClub is an authorized dealer of professional digital photo printing and professional instant printing solutions from all the major brands like Epson, HiTi, DNP, Kodak, Sony, Mitsubishi and more. We can help you find the right photo printing equipment and supplies for any application including photo booth printers, photo kiosks, large format inkjet printers and portable event printers.
