Hiti media for the 510-series media will soon be changing to a reusable ribbon cartridge for its media. For the first few months, the reusable cartridge for each case of media will be shipped. After the first few months, the media will ship with ribbon and paper only. Please make sure you know that this change is coming. The whole goal is to try to make this transition as painless as possible. Media that ships from us during the month of June should still be the old format. The new style media should begin shipping beginning in July.
To make the environment better, this new design of P510 consumables can greatly lower the use of plastic material which generates carbon emission in the course of manufacturing.
Using the new design of P510 consumables can be hassle-free, and please follow the instruction below to get the consumables working well on your P510 printer without any trouble.
PLEASE NOTE THAT YOU WILL NEED TO UPGRADE THE FIRMWARE OF YOUR P510 PRINTER IN ADVANCE BEFORE USING THE NEW DESIGN OF P510 CONSUMABLES.
Beginning with media shipped in November 2015, the 510 media will begin shipping without ribbon trays at all. Please remember to save them to be used as a reusable Ribbon tray!
Firstly, please connect the printer with your computer thru USB cable and then power on the printer. Updated firmware is stored in the CD bundled with the consumables. If it is missing, please contact HiTi or us for assistance.
IMPORTANT!) Please do not use the new ribbon tray before upgrading the firmware as doing that will count down on the internal chip and make it invalid to the printer. If that happens you will need to get a new case of media with a new ribbon tray and use it only AFTER upgrading the firmware. If you send HiTi the ribbon tray and tell them it was “invalidated”, HiTi will replace the chip and send it back to them at no charge. Other than that I would suggest calling HiTi tech support: (909) 594-0099 (Option #2)
You can try downloading the software here. It might be available on HiTi’s website by the time you read this article.
1) Upon opening the files: Double click the file “UpdateFW.exe” to run the upgrade automatically.
2) Click “START” button to begin the process. Firmware upgrading takes around 6-8 minutes. Do not interrupt the process or else it would incur malfunction of the printer. Once the firmware is successfully upgraded, the printer will reset automatically.
HOW TO ASSEMBLE RIBBON AND HOLDER
Open the box and identify the ribbon holder. Inside the box, there’s a bundled ribbon holder and 2 sets of ribbon and paper. If any of them is missing, please contact the dealer nearest to you for assistance. Please note that the ribbon holder is a reusable part and please keep it in a safe place for future use as needed.
Identifying the ribbon and holder: ”S” & “T” mark can be found on both the ribbon and holder. It is important that S side of ribbon must meet S side of holder in the course of assembly.
Assembling the ribbon kit:
Disassembling the ribbon kit as show below: